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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Giammolva

May 30, 2024

5  out of  5 rating by David Giammolva
"Donna is the best! Super knowledgeable and always eager to help. She's been my "go to" for many many years. I highly recommend Dustin Garr's office and Mrs Donna for all of your insurance needs."
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Kim L

April 19, 2024

5  out of  5 rating by Kim L
"Dustin Gaar and his team know insurance! Colette is amazing! Very professional and very knowledgeable. She is a huge asset to Dustin’s office. Thanks for all of your help!"
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Jeevan Yenuganti

March 27, 2024

5  out of  5 rating by Jeevan Yenuganti
"Donna is an amazing person and a professional. Very rare you see people like her anymore. She is sympathetic, caring and very professional and helps customers like me with same integrity as her own self or her family. I highly recommend her for any insurance needs with Dustin Gaar-Statefarm insurance company."
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Leatricia Smith

March 26, 2024

5  out of  5 rating by Leatricia Smith
"Between my business and home coverages, I have been a satisfied StateFarm customer for over 20 plus years. Donna Jones, out of Dustin Gaar's office in Destrehan has been a Godsend. She is always patient and informative. Whether it's a dozen questions on what my policy covers if I incurred hurricane damage or simply adding a new vehicle to my policy, Donna is always a reassuring voice, eager to assist. She truly cares for the customer. Always going above and beyond. Awesome customer service every time."
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Leigh Hudson

March 21, 2024

5  out of  5 rating by Leigh Hudson
"Thanks, Kim for helping me make a change on my auto policy! It's nice to speak with someone instead of "press 1, press 2...". I have never dreaded calling Dustin Gaar's office because the staff is outstanding!"
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Zelma Moore

February 1, 2024

5  out of  5 rating by Zelma Moore
"Donna always excellent customer service."
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ric ruffino

January 19, 2024

5  out of  5 rating by ric ruffino
"Ms. Donna Jones is our MAIN go to for one reason, SERVICE and LOYALTY to her clients! I always ask for her, and we always will. Mary Ruffino"
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John Julius

December 20, 2023

5  out of  5 rating by John Julius
"Colette is always professional and thorough in managing our insurance c great State overage. She is knowledgeable and responds promptly to any of my questions. A great State Farm representative!"
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John Kidd

December 6, 2023

5  out of  5 rating by John Kidd
"Hi Kim! Thank you so much for for taking the time to look into a more affordable car insurance plan. Your time and patience was greatly appreciated. Best regards, John & Dorcas"
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Angel Doublet

November 10, 2023

5  out of  5 rating by Angel Doublet
"Donna Jones has been a delight to work with when it comes to my car insurance. She actually takes great CARE for her customers. Thank you Donna"
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Brandon Mai

November 2, 2023

5  out of  5 rating by Brandon Mai
"Colette Ferrara was one of the best Customer Service Representative to push out on my Car Insurance discount. Also a very nice and understanding person to communicate with on that matter. ⭐️⭐️⭐️⭐️⭐️"
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Laverne Williams

October 9, 2023

5  out of  5 rating by Laverne Williams
"I would like to say Dustin Garr & his staff are very experienced and knowledgeable. I would recommend them to anyone looking for great insurance company."
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October 7, 2023

1  out of  5 rating by Lucky038
"My car insurance rate is always different. Everytime I call they give me different reasons. I'm switching after my current policy runs up @ end of November"
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Connie Waguespack

October 3, 2023

5  out of  5 rating by Connie Waguespack
"I have worked with this office for years. Donna has an abundance of knowledge which helps me make good insurance decisions. Would be lost without her."
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Leslie Hirstius

September 5, 2023

5  out of  5 rating by Leslie Hirstius
"As a customer, I have worked with Donna Jones for many, many years. She goes above and beyond each and every time I’ve needed any kind of help or information. Donna is very knowledgeable, informative, and patient. She has helped save me and my family member thousands of dollars in flood insurance by recommending a flood elevation evaluation from a very reasonably priced company. She has advised and explained policies and is a calm voice when customers are worried or confused. I HIGHLY recommend her."
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Pat Dufresne

August 24, 2023

5  out of  5 rating by Pat Dufresne
"Excellent customer service & very knowledgeable agents …"
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Julie Buschmann

August 23, 2023

5  out of  5 rating by Julie Buschmann
"Thank you Kim for assisting me with online flood insurance renewal payment."
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Frank Folino

August 22, 2023

5  out of  5 rating by Frank Folino
"Have been a long standing customer of Dustin and his team. Excellent staff, friendly and efficient. Wouldnt do business with any other agent or agency."
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Brooke Pitre

July 19, 2023

5  out of  5 rating by Brooke Pitre
"Miss Donna and her staff is very professional you cannot ask for better people to take care of you and help you. Anytime I ever needed anything Miss Donna and her staff has always been there for me when I had any questions about anything if it was not for Her and her staff I would have been gone a long time ago sometimes great customer service outweighs the money and this is one of those times. Thank you very much, Miss Donna."
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Michelle Higgins

June 22, 2023

5  out of  5 rating by Michelle Higgins
"Just made the switch to State Farm! Kim made the process the very best and so seamless! And talk about savings!"
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Lauren James

June 15, 2023

5  out of  5 rating by Lauren James
"I had such a great and informative experience with Ms. Kim today. Not only was she understanding but she had a huge personality that was a breathe of fresh air after talking to several people today. She was patient and explained everything in a respectful way. Thank you again Ms. Kim. I wish you the very best!"
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Amy Nicora

May 31, 2023

5  out of  5 rating by Amy Nicora
"Very thorough and informative. Works hard to explain options and give the best rates."
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May 11, 2023

5  out of  5 rating by goiocarlos
"They are nice people, nothing to complain about."
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brock doleac

May 8, 2023

5  out of  5 rating by brock doleac
"Dustin is a great agent and really cares about his customers. Donna and Colette are absolute rock stars and always go the extra mile to help. Highly recommend!!"
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Angelo Roma

May 3, 2023

5  out of  5 rating by Angelo Roma
"had my homeowner's policy renewed; in such a trying time Post Ida, it was a pleasure working with Kim, who was very professional and personable to my questions/responses, and overall executed my paperwork in a very prompt and timely manner. Well satisfied customer."